|
The Downtown District Safe & Clean Program strives to make downtown Houston an attractive place to live, work and visit. These highly visible teams of safety guides and maintenance and cleaning teams provide daily services to maintain safety and cleanliness within the district.
Downtown Public Safety Guide Program
The Downtown District developed the Downtown Public Safety Guide Program to ensure that residents, workers and visitors to downtown Houston feel confident in their personal safety and have a positive downtown experience.
With a focus on hospitality and safety solutions, the Downtown Public Safety Guides (DPSG) provide a customer-friendly and visible presence serving as additional eyes and ears for downtown. They strive to offer a professional relationship with all local law enforcement and social service agencies, business and property owners, private building security companies and City entities. All Downtown Public Safety Guides receive special training in first aid, safety procedures, conflict management and customer relations.
The Guides patrol downtown daily focusing on the busiest pedestrian areas and also offer extra support for special events. Through high visibility and consistent coverage, they focus on:
- Deterring crime by reporting problems to the proper authorities
- Discouraging aggressive panhandling
- Assisting the homeless population in distress by connecting them with social services
- Checking in on businesses
- On-street concierge service, assisting visitors, residents and workers with maps, directions and information on where to go, what to do and how to get there
Feel free to approach any of the Downtown Public Safety Guides for assistance, information or directions.
Download 4x9 rackcard (pdf)
DPSG hours of operation (may vary):
Sunday & Monday, 9 a.m.- 6 p.m.
Tuesday-Thursday, 9 a.m.- 8 p.m.
Friday & Saturday, 9 a.m.- 11 p.m.
For immediate assistance and emergencies, call 911 or the Houston Police Department Special Operations at 832-394-0000. For questions about the program or to make a report, please call 713.223.2003 during regular business hours Monday through Friday, or email dpsg@downtowndistrict.org.
Downtown Street Teams
You can’t miss them— the Downtown Street Teams are in the bright teal and yellow uniforms. In coordination with the District’s operations department, Street Teams are responsible for maintaining the appearance of public pedestrian areas, cleaning sidewalks and maintaining landscaping throughout downtown. Additional services include:
- Daily litter pick-up
- Sidewalk sweeper operation
- Special maintenance/management projects such as Main Street Square and Market Square Park
- Graffiti removal
- Special event assistance
- Landscaping, street tree and flower maintenance
- Subscription curbside trash pick-up program
- Maintain trash receptacles
- Power washing
Downtown District Operations Center
1119 Milam, Houston, Texas 77002
713.223.2003
|
